Hiring - On Call Crisis Response

Event runs from October 11, 2021 - October 29, 2021.

After Hours On-Call Crisis Response

Team Leader

Position Summary:

Reporting to the Crisis Response Coordinator, the After Hours On-Call Crisis Response Team Leader role involves responding to calls received outside of regular business hours from Police and Emergency Services who request immediate crisis assistance. The After Hours On-Call Crisis Response Team Leader will coordinate and dispatch a Team consisting of two (2) trained Volunteer Crisis Responders to offer support and guidance to victims of crime and/or tragic circumstances. The interested candidate must be willing to attend crisis calls in person as needed within S.D.G. & A.

Hours of Work:

  • Weekday coverage beginning at 5:00 p.m. through to 7:00 a.m. Monday to Friday
  • Weekend coverage beginning on Friday at 5:00 p.m. through to 7:00 a.m. the following

Monday Morning

  • Statutory holidays from 7:00 a.m. to 7:00 a.m. the following workday
  • Coverage is on a rotational basis, every second week compensated at $250.00


  Degree/Diploma in the Human Services field

  • Experience in performing victim services and/or crisis response work
  • Completion of the Victim Services Crisis Responder and Team Leader training
  • Knowledge of community resources
  • Energetic individual who possesses the ability to deal with high stress and crisis incidents in a calm and comforting manner
  • Strong interpersonal skills and ability to maintain good working relationships with police, volunteers, staff and other social services providers
  • Excellent decision making, organizational and communication skills
  • Conscientious in completing in detail all necessary documentation
  • Ability to provide non-judgmental, sensitive, emotionally safe services related to volunteers and victims
  • High level of commitment and responsibility
  • Valid driver’s license and access to a vehicle; willingness to travel within the catchment area (City of Cornwall and Stormont, Dundas, Glengarry and Akwesasne)
  • Must be fluently bilingual, written and spoken in French and English


Apply to:                Victim Services of S.D.G. & A.

                                    Praisy Hunter, Executive Assistant

                                    117 First Street East

                                    Cornwall, ON  K6H 1K8

                                    Fax:  613-938-8420

                                    E-mail:  phunter@vsv-sdga.ca

 Closing date:              Thursday, October 28th, 2021 at 4:00 p.m.

Only applicants who provide a letter of interest and resume submitted directly to the email above will be considered.

We thank all applicants but only those selected for an interview will be contacted.

Koala Place
117 First Street East, Cornwall, ON K6H 1K8

Telephone: 613-935-5437

Registration #: 85148 3453 RR0001


Protect a Child. Report Child Abuse.

-The Children's Aid Society of S.D. & G.: 613-933-2292
-Akwesasne Child & Family Services: 613-575-2341

If you suspect a child is in immediate danger, call 911.

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